2800 Privacy Policy — Our Commitment to Protecting Your Data
User privacy is a priority at 2800. This policy clearly sets out what information we collect, how it is used and your rights as a user of our platform in Malaysia.
Last updated: 2026. This policy applies to all users of the 2800 platform.
Information We Collect When You Use the Platform
When you register or use the 2800 platform, we collect several categories of information to ensure a smooth, secure and relevant experience for you. The types of information involved are as follows:
Full name, date of birth, phone number, email address and username provided during registration. This information is used to verify your identity and manage your account.
Details relating to MYR payment methods such as TNG eWallet, FPX and online banking. We do not store full card numbers — sensitive information is handled through secure payment providers.
Device type, operating system, browser version, IP address and other technical data collected automatically. This information helps us optimise platform performance for your device.
Records of game sessions, pages visited, clicks, time spent and interaction patterns on the platform. This data is used in aggregate to improve the user experience.
How Your Information Is Used
2800 uses the information collected solely for legitimate purposes directly related to delivering our services to you. We do not sell or rent users' personal data to third parties for marketing purposes.
Verifies user identity at login, monitors for suspicious activity and protects your account from unauthorised access.
Accurately processes MYR deposits and withdrawals, verifies payments and manages your transaction history.
Analyses usage patterns in aggregate to improve the interface, identify technical issues and enhance the quality of 2800's services.
We use your contact information to send important account notifications, policy updates, security alerts and responses to support enquiries. We do not send marketing communications without your consent.
Cookies & Tracking Technologies
The 2800 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device when you visit our platform.
Types of Cookies We Use:
- Session cookies: Required to maintain your logged-in status and ensure seamless navigation continuity throughout your active session.
- Preference cookies: Saves your language settings and display preferences so you don't have to reconfigure them each time.
- Analytics cookies: Collects anonymised usage data to help us understand how users interact with the platform.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect platform functionality, such as the ability to remain logged in.
Data Storage & Security
Your personal data is stored on servers protected by robust security measures. 2800 implements multiple layers of technical safeguards to ensure your information cannot be accessed, altered, or disclosed without authorisation.
- SSL encryption for all communications between your device and our servers
- Multi-layered access barriers for user databases
- Continuous monitoring to detect unusual activity
- Regular and secure data backups
- Access to personal data is restricted to authorised personnel only
Your data will be retained for as long as your account remains active or as required to fulfil legal obligations. Following account closure, data will be deleted or anonymised in accordance with established procedures.
Sharing Information with Third Parties
2800 does not share, sell or disclose users' personal information to third parties for commercial purposes. However, there are limited circumstances in which information sharing may occur:
Transaction information is shared with licensed payment service providers to process MYR deposits and withdrawals. These providers are subject to their own privacy policies and security standards.
Information may be disclosed to the relevant authorities where required by Malaysian law, court order, or in the course of a legitimate financial crime investigation.
Companies that help operate the platform's technical infrastructure may have limited access to data necessary for their functions, subject to strict confidentiality agreements.
Your Rights as a 2800 User
As a user of the 2800 platform in Malaysia, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: If your information is inaccurate or incomplete, you may request a correction through your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your personal data, subject to legal obligations and legitimate operational requirements.
- Right to Restriction: Under certain circumstances, you may request that we restrict the processing of your data.
- Right to Object: You have the right to object to the processing of your data for certain non-mandatory purposes.
To exercise any of the above rights, contact us at [email protected] stating your request clearly. We will respond within a reasonable timeframe.
Policy Changes & How to Contact Us
2800 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or service improvements. Users will be notified of any significant changes via an in-platform notification.
It is the user's responsibility to review this policy periodically. Continued use of the 2800 platform after any changes are published constitutes your acceptance of the latest version of this policy.
If you have any questions, concerns or requests regarding your data privacy, we're here to help:
You may also refer to FAQ page for answers to frequently asked privacy questions.
Your Privacy Protected, Your Experience Uninterrupted
You now have a clear picture of how 2800 manages your data. Register or log in to enjoy a safe and responsible online entertainment platform.